Plan comparison
Compare Chap AI plans by support capacity.
Every plan includes the shared inbox, AI assistance, and human takeover controls. Compare businesses, team members, connected channels, managed WhatsApp sessions, AI usage, knowledge, and conversation retention. Choose a plan to create your workspace, then review the monthly billing schedule before payment.
$39 / month
- Businesses
- 1
- Team members
- 2
- Channels
- 2
- AI credits
- 1,000
- Model tier
- standard
Connection, storage and history limits
- Managed WhatsApp sessions
- 1
- Knowledge items
- 50
- Product media files
- 10
- Product media storage
- 100 MB
- Retained conversations
- 1,000
Choose Starter
$99 / month
- Businesses
- 3
- Team members
- 10
- Channels
- 6
- AI credits
- 5,000
- Model tier
- standard
Connection, storage and history limits
- Managed WhatsApp sessions
- 2
- Knowledge items
- 250
- Product media files
- 50
- Product media storage
- 500 MB
- Retained conversations
- 10,000
Choose Growth
$299 / month
- Businesses
- 10
- Team members
- 50
- Channels
- 25
- AI credits
- 25,000
- Model tier
- premium
Connection, storage and history limits
- Managed WhatsApp sessions
- 3
- Knowledge items
- 1,000
- Product media files
- 250
- Product media storage
- 2 GB
- Retained conversations
- 100,000
Choose Business
Custom plan
We will confirm the price, billing interval, taxes, and renewal terms before payment.
- Businesses
- Custom
- Team members
- Custom
- Channels
- Custom
- AI credits
- Custom
- Model tier
- custom
Connection, storage and history limits
- Managed WhatsApp sessions
- Custom
- Knowledge items
- Custom
- Product media files
- Custom
- Product media storage
- Custom
- Retained conversations
- Custom
Request a quote
Compare AI usage with your workload
AI credits measure the AI usage charged to your workspace. Longer conversations, larger knowledge context, and the selected model can use different amounts; a credit allowance is not a fixed number of customer replies.
Standard and premium tiers determine which models a plan permits. Premium plans also allow standard models. A custom tier supports a separately agreed model allowance; it does not guarantee more accurate answers.
Check your workspace’s credit usage and remaining balance in Dashboard or Account before changing plans.
Billing details
Prices are shown in US dollars and billed monthly. Any applicable taxes are shown during checkout.
A managed WhatsApp session is a Chap-hosted WhatsApp Web connection. Meta-hosted WhatsApp, Telegram, and website widget connections count toward the channel limit but not the managed-session allowance.
Do not send payment-card or bank details through the contact form.
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