Manage every customer conversation in one shared inbox. Let AI handle common replies automatically — and step in with a human the moment it matters.
Managing WhatsApp on one phone, Telegram on another, and a website chat on a third tab is unsustainable — and it means slower replies, missed messages, and frustrated customers.
With channels spread across phones and apps, some customers wait hours — or get no reply at all. Every missed message is a lost opportunity.
Hours of agent time go to "What are your hours?", "Can I reschedule?", and "Where's my order?" — questions a well-configured AI could answer in seconds.
Without automation and a central inbox, growth just means more chaos. More channels, more tickets, more burnout — without a clear path to control.
Chap-AI brings all your customer conversations into a single workspace — with AI that handles routine replies and seamless handoff to your team whenever a human touch is needed.
WhatsApp, Telegram, and your website widget — all conversations visible to your whole team in one place, in real time.
Configure your AI assistant to answer FAQs, collect details, and keep customers informed — automatically, 24/7.
Any agent can step into a conversation instantly. Set timeouts so AI pauses when a human is active — no conflicting replies.
Create separate entities for each business or brand. Each gets its own channels, assistant, and conversation history.
Built for teams that want speed, control, and clarity — without a complicated setup.
Every message from every channel flows into one place. Assign, reply, and track without switching apps.
Connect your WhatsApp number and start receiving and replying to messages directly from the inbox.
Link your Telegram bot to receive messages from customers who prefer the platform. Works out of the box.
Drop a lightweight chat widget onto your website. Conversations arrive instantly in the same inbox.
Configure the AI to match your business tone and knowledge. Enable, disable, or adjust it per channel or entity.
AI automatically pauses when a human agent is active. Set custom timeouts so it only resumes when appropriate.
Every message, every handoff, fully logged. Your team always has context — even for returning customers.
One account, multiple brands or clients. Separate inboxes, channels, and assistants per entity — clean and organized.
No complicated integrations. No developer needed. Just connect, configure, and go.
Link your WhatsApp number, Telegram bot, or website widget in a few clicks. Each entity gets its own connected channels.
Tell the AI what to know: your hours, products, FAQs, and tone. Set rules for when to reply and when to wait for a human.
Messages arrive in real time across all channels. Your team sees everything in a single, organized inbox.
The AI handles routine messages automatically. When a complex question comes in, any agent can take over with one click.
From solo operations to multi-location brands — Chap-AI adapts to how your team works.
Handle order status, returns, and stock queries automatically. Free your team to focus on high-value interactions.
Clinics, salons, and consultants: let AI answer availability questions and confirm bookings without a call.
Manage multiple clients under one account. Separate inboxes, branding, and assistants per client — clean and professional.
Plumbers, cleaners, logistics companies — stay responsive without being glued to your phone every hour.
No complicated tiers or hidden costs. Get started with the channels you need, and expand when your team is ready.
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One inbox. All your channels. AI that works — and humans who lead.
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